Privacy Policy – Flipkart Minutes of the Meeting (Campaign Edition)

Last updated: 09th October 2026

Flipkart Internet Private Limited ("we," "our," or "us") offers the "Flipkart Minutes of the Meeting" application ("App") as a promotional campaign running for up to two (2) weeks, from 15th October 2026 to 30th October 2026 (the "Campaign Period"). This Privacy Policy explains what information we collect and how we use, share, protect and delete it.

Before transcription begins, you must tick a box agreeing to this Privacy Policy. Nothing is processed until you do.

1. Information We Collect

1.1 Account Information

We collect your name and email address through Google Sign-In, requesting only basic profile and email access. We do not access your Gmail, Google Drive or Google Calendar.

1.2 Conversation Transcripts

The App converts your conversation into a text transcript in real time. Audio is used only to create the transcript; we do not store audio, voice data or voice profiles. Transcripts may contain information about you and others present.

1.3 Generated Content

We create a summary or action points from the transcript ("Generated Content").

1.4 Aggregate Analytics

We collect aggregate campaign statistics (total users, city-level usage, keyword frequency) and basic technical information (browser or device type, crash reports) to operate the App. These are not linked to you individually.

2. How We Use Your Information

We use your information only to:

  • Generate summaries from your conversation.
  • Unlock campaign offers: the App automatically checks transcripts for pre-defined keywords and, when one is detected, shows a link to a Flipkart offer. Offers are general (available to anyone on the product page, subject to offer terms), not personalised. We do not profile you from transcripts or track which account redeems an offer.
  • Provide sign-in, security and misuse prevention.
  • Comply with applicable law, including cyber security requirements.

We do not use your transcripts, Generated Content or email address for advertising, retargeting or marketing communications, and we do not share them with advertising platforms such as Meta or Google Ads.

3. Use of Artificial Intelligence

Transcripts are processed by Google's Gemini models through a paid Google Cloud service. Under its terms, Google does not use this data to train or improve its models, and retains it only briefly to detect misuse and for legally required disclosures. We do not use your data to train any AI model.

Limitations of AI processing. Transcripts and Generated Content are created automatically, with no human review by us. Their accuracy depends on audio quality, background noise, accents, overlapping speakers and specialised terminology. Keyword detection is also automated and may miss or wrongly detect campaign keywords. Offer links are shown on a best-efforts basis, and they don't create any entitlement beyond the published offer terms.

Risk of errors. AI models can produce content that is inaccurate, incomplete, out of context or entirely fabricated ("hallucinations"). For example, they may attribute statements to the wrong speaker, misstate figures, dates or commitments, or leave out important points. Generated Content doesn't represent our views.

Your responsibility. You are responsible for reviewing and checking Generated Content before relying on it, sharing it or acting on it, and for how anyone you share it with uses it. Generated Content is provided for convenience only. It isn't an official record of any conversation and must not be relied on for legal, financial, medical or other professional advice, or for decisions with significant consequences. To the extent permitted by law, we are not liable for any loss arising from errors in, or reliance on, Generated Content.

AI Disclaimer: Every transcript and summary will carry the following notice: "This summary and action plan were automatically generated by an AI note-taker. AI models may hallucinate or misinterpret technical context. Please verify critical action items and commitments before taking action."

4. Other Participants in a Conversation

Before starting, you must inform anyone present that the conversation will be transcribed, and confirm this on the consent screen. A "transcribing" indicator is shown and you may stop at any time. Do not use the App for confidential, privileged or employer meetings, or to share information you are not authorised to share.

5. Sharing Your Information

We do not sell your personal information. We share it only:

  • With service providers: Google (sign-in, AI processing and hosting) and recall.ai, solely to operate the App.
  • For legal reasons: where required by law, legal process or government authorities, including CERT-In.
  • With your explicit consent.

6. Data Retention and Deletion

  • Transcripts, Generated Content and email addresses are permanently deleted from our systems within 20 days after the Campaign Period ends, or earlier on request (see Section 11).
  • System and security logs are kept securely in India for 180 days, as required by the CERT-In Directions under the Information Technology Act, 2000, and then deleted.
  • Non-identifying aggregate analytics may be kept after the Campaign Period.

7. Data Security

We use reasonable security practices, including encryption in transit and at rest, restricted access and secure hosting.

8. Age Restriction

The App is only for users aged 18 or older, which you confirm on the consent screen. We do not knowingly collect data from minors; contact us if you believe a minor has used the App and we will delete their data.

9. Data Transfers

Our service providers, including Google, may process or briefly store information outside India, subject to their contractual and security commitments.

10. Google API Services User Data Policy

Our App's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We will seek your consent before changing how we use Google user data.

11. Your Rights and Contact Us

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Mr Karthik R

Associate Director

Flipkart Internet Pvt Ltd.

Address: Flipkart Internet Pvt. Ltd., Embassy Tech Village, 8th Floor, Block 'B', Devarabeesanahalli Village, Varthur Hobli, Bengaluru East Taluk, Bengaluru District, Karnataka, India – 560103

You can reach our customer support team to address any of your queries or complaints related to product and services by clicking the link, selecting your order and choosing 'Need Help' option: https://www.flipkart.com/helpcentre.

12. Changes to this Policy

Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We will alert you to significant changes by posting the date our policy got last updated, placing a notice on our Platform, or by sending you an email when we are required to do so by applicable law.

Privacy Policy

©Flipkart Minutes 2026.